This Privacy Policy applies to the NightAsk mobile application and related services. "NightAsk," "we," and "us" refer to [Company legal name].
1. Information we collect
When you use NightAsk, we may collect:
- Account information: your phone number, profile name, avatar, and profile details.
- Usage information: browsing and interaction history, content preferences, device model, operating system version, and service logs.
- Purchase information: transaction receipts processed by the Apple App Store or Google Play when you purchase virtual tokens. We do not receive your card credentials.
- Information you provide: questions, answers, direct messages, reports, appeals, and feedback.
2. How we use information
We use information to provide, maintain, and improve NightAsk; distribute and personalize content; prevent abuse and harassment; provide customer support; review reports and appeals; protect the service; and comply with applicable legal obligations.
3. Storage and security
We retain information only for as long as it is reasonably necessary for the purposes described in this policy. We use safeguards such as encrypted transmission and access controls. Account closure and deletion are handled as described in Section 6.
5. Device permissions
NightAsk follows a least-access approach and requests a permission only when you use the relevant feature:
- Camera: video is captured only after you start and confirm, or choose to answer, a video call. Capture stops when the call ends.
- Microphone: audio is captured only after you start and confirm, or choose to answer, a video call. Capture stops when the call ends.
- Notifications: used for new answers, direct messages, video call invitations, and question promotion results. You can disable notifications in system settings.
- Photo library: used only to access the image you select when uploading an avatar.
NightAsk does not request access to your location or contacts. Declining an optional permission does not prevent you from browsing questions and answers.
6. Your choices and deletion rights
You can review and update your profile name, avatar, and bio at any time. You can start account deletion from Settings, then Account Management:
- the account is signed out on all devices and enters a seven-day withdrawal period;
- you may verify your phone number during that period to cancel the request and restore the account;
- after the withdrawal period, we delete or anonymize your personal information and content;
- information that must be retained by law is stored separately and deleted when the applicable retention period ends.
7. Anonymous posting
When you post anonymously, other users do not see your avatar or profile name. NightAsk retains an internal association between the content and account only as needed for moderation, report handling, service integrity, and appeals. That association is not shown to other users.
8. Policy updates
When this policy changes, we may provide notice in the app and update the version number and effective date on this page. Material changes will be communicated as required by applicable law.
9. Contact us
For questions about this policy or to request access, correction, or deletion, contact catalinaescalas@icloud.com.
Mailing address: [Company legal name], [street, city, postal code, country].